Terms & Conditions
Welcome to SoulWaveCrafts. By accessing our website and placing an order, you agree to the following terms and conditions.
Products
All products are made to order. Colors, placement, and sizing may vary slightly due to the custom printing process and differences in screen displays.
Orders
Please review your order carefully before completing your purchase. Once an order has entered production, changes or cancellations may not be possible.
Pricing
All prices are listed in U.S. Dollars (USD). Prices, promotions, and product availability are subject to change without notice.
Shipping
Production times typically range from 2–7 business days. Shipping times vary depending on destination and carrier. Delivery estimates are not guaranteed and may be affected by holidays, weather, or carrier delays.
Returns & Refunds
Because products are custom made, returns and exchanges are not accepted for buyer's remorse, incorrect size selection, or change of mind.
If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery with photos and your order number so we can review and resolve the issue.
Intellectual Property
All artwork, designs, graphics, product listings, and content displayed on this website are the property of SoulWaveCrafts and may not be copied, reproduced, distributed, or used without written permission.
Limitation of Liability
SoulWaveCrafts shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Privacy
Customer information is collected solely for processing orders, providing customer support, and fulfilling purchases. We do not sell customer information to third parties.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any revisions.
Contact Information
For questions regarding these Terms & Conditions, please contact us at:
Email: [email protected]
Last Updated: June 2026